Terms and conditions

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A distance Agreement between Planestone Limited and the Customer

buygreattechno.com is operated by Planestone Limited with the registered address at Bulgaria, Sofia, Tri Ushi Street 6, floor 2, office 6, zip 1000, under the laws of Bulgaria. Registration Number is 205930109.

General Policy

By pressing the submit button, the client accepts the website’s online purchasing policy. The terms and conditions listed in the website policy are flexible and may be altered at the discretion of the buygreattechno.com at any time before the buygreattechno.com has confirmed the order. The client is responsible for staying up to date with changes to the product or the website’s terms and conditions.

The prices, specifications, and terms of offers are tentative and might be altered without warning. buygreattechno.com will not be held accountable for your clerical and/or photographical errors. The customer is responsible for the return shipping charges of all RMA services, and buygreattechno.com reserves the right to refuse service if necessary.

The product should be returned without any delay within 30 (thirteen) days from the date of the invoice. Moreover, the original condition of the product must be ensured while returning it at the condition of non-refundable shipping charge. Once a customer completes to fill up an RMA Request Form with all necessary information, he/she will be asked to share his/her preference as to how to exchange, though the convenient option will be decided by buygreattechno.com. If buygreattechno.com fails to keep your exchange request, you will automatically receive a refund as a resolution of the RMA. A STORE ISSUED RMA NUMBER IS MANDATORY FOR PROCEEDING THE RETURN PROCESS. Unless you fail to provide this number, your claim request will culminate in rejection.

The products that are directly purchased from buygreattechno.com are included in website’s direct item coverage programs. Without the permission of the website item coverage cannot be transferred through gifting, resale or any other way, as it is issued to the original purchaser. It is assumed by the item coverage that the purchased product has been used properly and intendedly as was determined by website. Misusing or improper usage that can cause damage results in voidance of all warranty terms. When purchasing from the website, buyer holds a full responsibility for costs that are associated with any damage of other components (that are also purchased from the website or otherwise) by the purchased item from the website. buygreattechno.com has the right to forward warranty clams directly to the manufacturers of the products if it’s applicable.

It takes 2-4 business days (Monday-Friday, excluding holidays) to process an order and prepare it to be shipped. 99% of orders made on the website ship on the same business day as the order was made before the website’s cutoff time, however, website does not guarantee the same-day shipment. Orders from buygreattechno.com are not processed if they’re made during the weekends. The order process is fixed. Upon placement the orders may be processed immediately. The changes or cancellation of the order will no longer be possible once the order was charged. We are doing our best to fulfill all of the change or cancellation requests, but if we receive a request after the order was charged, the request will be automatically denied.

Item Page Warranty Information Disclaimer

Warranty period refers the period of time in which defective purchased product can be returned or exchanged. Every product is provided with a certain warranty period by its manufacture. buygreattechno.com
has no control over this warranty and manufacturer decision is considered as final one. Therefore, it will be wise if you contact with product’s manufacturer to know the details terms and conditions before making any purchase. Because buygreattechno.com will not go beyond 30-day Defective Item Policy.

Price Matching

Due to the instability of the global marketplace, the price of different products continuously fluctuate. As a result, buygreattechno.com does not commit that price on the website will remain unchanged throughout the year.

Product Availability

buygreattechno.com has been maintaining a robust tracking system to check the inventory level for each product and let the visitor of this website know as to how many are available. Nevertheless, there happens some variation between physical stock and online stock. To solve such problem, buygreattechno.com makes various attempts i.e., informing the buyer immediately and: (1) Finding a replacement quickly and simultaneously dispatch the package within the earliest time, (2) Backordering the respecting item and completing the shipment, (3) Sending all items excluding the unavailable ones, (4) Cancelling the whole order. To expedite the shipment, only available items are delivered to customers without informing customers about the unavailable items. Though customer is not charged for non-shipped items, customer can claim for a refund or exchange in case if he/she is fully charged for all items. However, dropping an item perpetuates the cancellation of all other backorder of this particular item. In the latter, backorder items are usually being shipped upon getting the nod from the buyer.

Shipping/Delivery Policy

buygreattechno.com operates as a distributor of the items, which are sold online. Items are shipped directly from dropshippers to the end customers.

All orders are shipped internationally. We offer 2 delivery options: Trackable Courier Service for 26,57 EUR with delivery time of 5-9 business days and International Unregistered Mail for 8,86 with delivery time 14-21 business days.

The shipping charge has been confirmed along with the order placement, so the customer has to pay the shipping charge together with the product price after placing an order online before shipping. All fees for delivering the product to destination addresses are NOT refundable, excluding only defective products. buygreattechno.com will take responsibility for shipping wrong or damaged or faulty products. buygreattechno.com will scrutinize your claim and accept your exchange request or arrange for a refund unless your claim appears invalid. buygreattechno.com and its authorized partners hold the right to stop giving you service or close your account or cancel your order as a penalty of your wrong claim.

In-Transit Item Damage

The shipping company is merely the responsible party to deliver the product in good condition on time. Some delivery services offer guarantees on product loss, damages, and theft. Please be informed that buygreattechno.com will not be accountable for any in-transit issue once a shipment is dispatched from the warehouse. Customer will get compensation in proportion to the damages, occurred during carrying, from respective shipping company according to their policy. As a result, we always appreciate your willingness to contact the carrier insurance company before you select any party.

Product Return Shipment/Condition

Customer must bear all associated expenses of transit, shipping, and handling while returning the product to us. Please be noted that you must send back the original product; otherwise, buygreattechno.com will reject your return request. Product size, packaging, associated accessories must be kept as it was. If you already unpack the item, you cannot send it back. If you already start using the product, we will also advise you not to place the return request. buygreattechno.com only accept return request once we receive the unused and packed product. However, once the return department receives an original product, they will initiate the investigation process. If buygreattechno.com Returns Department finds the returned product damaged, or partially/ fully unpacked, or with any failure that is not covered by manufacturer warranty policy, they will not process your request further.

All packages are returned back to the supplier, who sent these items.

The correspondence address for written letters is as follows: Planestone LTD, Bulgaria, Sofia, Tri Ushi Street 6, floor 2, office 6, zip 1000.

Order Cancellations & Changes

Customer may cancel the order within 24 hours after placing it. But in an attempt to satisfy our customers, we always endeavor to process confirmed orders as early as possible. Thus, customer orders are put forward to the warehouse in the shortest possible time for item readiness. Once order request reaches out to the warehouse, customers are no longer able to cancel or change order.

Therefore, we highly advise everyone to review the product description as well as order details before placing a final order. In case of any change after confirming the order, please inform us immediately so that we can curtail the progress of your order. We will definitely try out our best to accept your cancellation request.

Refund Policy

If there are some problems with the delivery/packaging/products, customers can ask either for a reshipment or for a refund within 14 days after the receipt of the product.

We provide a credit refund in connection with a Transaction by a Credit Transaction Receipt, it is to be made in the same way as the payment for the purchased products

The refund process normally may take up to 5-7 business days.

Errors, Misprints, and Omissions

The goal of our buygreattechno.com is to provide up to date and accurate information. Even though we strive to for the best there could be errors, misprints and omissions in the site content. This could include but are not limited to wrong or incomplete prices, product descriptions, product specifications, images or illustrations. We do not provide a warranty on the accuracy or completeness of the buygreattechno.com content.

Before an order has been shipped or delivered buygreattechno.com may cancel, reject, correct, or terminate any order for products, services or insurance if the price was displayed incorrectly or where the displayed content contained errors, incomplete or inaccurate information. Orders can be cancelled, rejected, corrected or terminated at any stage of the process. If a product has been submitted for payment and confirmed, the money was deducted from your account it could still be cancelled, rejected, corrected or terminated by buygreattechno.com. If your order is cancelled by buygreattechno.com and money has been deducted from your account, buygreattechno.com will issue an immediate refund to the account that the charge was charged against. Your bank or credit card policy will determine the amount that is refunded to your account.

buygreattechno.com carries no obligation to finalize a sale of any product, service or insurance if there is errors, misprints or omissions on the website.

buygreattechno.com can without any prior notice or liability to any website users (a) make corrections to errors, inaccurate information or omissions on the website (b) make changes to the products and services on the website, these changes include changes to prices, fees, descriptions, and specifications, (c) quantities of products and services can be limited in some instances.

Order Discrepancies

If customer finds any sort of difference upon receiving the products physically in comparison with online order, buygreattechno.com requests you to contact with us within 5 (five) working days from the date you receive the goods. Apart from manual inspection, package size and quantity of items are also checked by the computerized system before hand-over the package to courier to avoid discrepancy. Though our customer seldom experiences such kind of issue, we respond to customer immediately. Our investigation dept. handle this issue with high priority and resolve within 24~48 hours.

Account Coverage and Underage Order Responsibility

Maintaining an account on this platform implies you take the responsibility of all activities pertaining to your purchase. To make a purchase on buygreattechno.com, you must have a valid credit card and a certain age. Your product will be shipped out to the address coinciding with the registered address with your card. It would be best if you were aged at least 18 (eighteen) to be eligible for ordering any item through us. If you are yet to reach a threshold of adulthood, express permission from your guardian or parent is required for buying from us.

Product Testing

buygreattechno.com reiterates that original manufacturers of all products are solely responsible for conducting the test to check the product’s functionality prior to ship from their warehouse. We rather deliver the products in the same merchandise as it has been received from our distributor.

Product Information and Pictures

In an attempt to get the product familiarized with the customer before purchase, buygreattechno.com has elaborately description about the product appearance, function, pros and cons in item pages. Considering the trust of our clients on us, we have tried to represent all products with accurate and valid information along with sufficient pictures. Despite having our goodwill to help our clients in selecting the right product, there exists some variation, especially in visual representation due to color combinations. Therefore, a customer might discern the nuance of color once they get the real product in their hand. Additionally, we have added a warranty period aside of each item so that our customers get a factor for contemplation. All customers are highly encouraged to validate the warranty time with the original manufacturer. Finally, you have made all comparison, but received a different product than your thought. Do not worry. Just fill up an RMA Request and return the product to us without any distortion.

buygreattechno.com can either cancel this order or issue a Returned Merchandise Authorization (RMA) for any divergence in that buygreattechno.com have discretion in deciding what to do against wrong shipment, incorrect specification out of stock situation. If your order involves any suspicious activity, please be informed that your order will no longer exist Invalid billing information also leads to the same result.

Order Status/Tracking

Customers will automatically receive a confirmation email with a link from us to their inbox once an order has been successfully placed. We track your order with a unique number and let the customer know about the status of the order. However, the received email should be preserved for future reference.

In case of any problem in getting an email from us, please feel free to contact us through email or phone. Your email containing the query will be replied soon. However, you can check the order by logging in your account and visit Order-Status page.

Cross-Ship Policy

buygreattechno.com always prohibit cross-ship products whatever the condition is. New products will not be shipped in exchange for defective ones until the original product has arrived at our office.

Discount / Promotion Limits

buygreattechno.com generally offers coupon codes or discounts only to a single user. Therefore, one individual can avail of the discount for once. If multiple orders are issued from the same person, buygreattechno.com holds the right to cancel all orders and restricts her/him from getting a discount. Additionally, some promo codes are applicable for a specific category of people and these codes are usually found in the newsletter. Unauthorized sharing of coupons or discount codes is highly discouraged.

Product Descriptions / Information

buygreattechno.com always aims to represent the real picture of the product along with accurate information such as product descriptions, pricing, references, etc. However, we cannot give any assurance remembering human error that the product’s information on our websites is entirely correct.

buygreattechno.com reserve the right to cancel or decline any order at any circumstance without the customer’s discretion. Affiliated links and other websites may make false claims and representations regarding products available on our website. buygreattechno.com does not take any responsibility for these false claims or representations, nor any damages incurred from there. Manufacturers of product upgrade product’s version and simultaneously change specification frequently, which is beyond our control. As a result, we always advise you to get in touch with the original manufacturer before purchasing anything.

Mail-in Rebates

On certain item pages or promotions there are provided Information on Manufacturer mail-in partial refund offers in order to provide complete and relevant information for our customers. Website does not play any other role in the whole rebate process, rather than providing the most relevant information. The rebates are involving directly the issuing party and the consumer. The website does not give or receive any questions or comments, as they are forwarded to the issuers. If there is an issue arising from a Rebate offer, there are no claims or guarantees made by the website, nor the website has any responsibility of the partial refund amount.

Extended Warranty Information

Only selected products from buygreattechno.com.com can have extended warranties during the purchase. Keep in mind that extended warranties can cover only the replacement of hardware parts (software, data, any other coverage is unavailable). It is a customer’s responsibility for the returned item shipping costs (incoming). The shipping costs on the exchanged item (outgoing) is the responsibility of the website. All warranties are considered INVALID without refund if there are any damages or mishandling that were made purposefully and determined by the website.

Technical Support

There is no technical support on buygreattechno.coms product available. It is a customer’s responsibility to determine the product’s compatibility, scope, and usage. If the customer has any technical questions, the best suggestion from us is contacting the product’s manufacturer in order to get the specific information. That’s why any product recommendations, advice for usage don’t give a full guarantee from the manufacturer. It is customers choice to make the final decision when to purchase and/or which products are compatible to fulfill customer’s needs.

Limitation of Liability

The maximum liability of the buygreattechno.com is the price of the purchased products that are sold to customers under all circumstances. buygreattechno.com is not liable upon different claims or actions relating to the products that are sold, which exceeds the limit mentioned above. buygreattechno.com is not liable for the third party claims for damages against the customer, or for delays, loss or damage to exemplary damages, interruption of service or any other type of loss even if the website was aware of the possibility of such claims or damages. Website is not liable for any risk related to use, handling, storage or other of any products that are purchased from the website. Please note that website is operating as a distributor ONLY. Website is not a manufacturer of the products it sells. However, manufacturers may cover the products they make through warranty and/or service contracts that are sent directly to the end-user. buygreattechno.com assigns and sends all of the warranties directly to the end-user if they are offered by the manufacturer. When placing an order on the buygreattechno.com, customer enters an agreement, where the customers acknowledge that the help under mentioned warranties are only the product manufacturer’s responsibility. buygreattechno.com also is not liable and makes no warranty regarding the products it sells, except otherwise is stated in this document. buygreattechno.com denies all of the other warranties implied to any of its products. Every product that is getting sold through the buygreattechno.com is sold As-Is or With All Faults. The liability and risk of the product storage, performance or use if the buyer’s liability. If there are any issues with the product, the buyer accept all of the risks and costs for the necessary replacements, service and repair.

Recordings

Website doesn’t give a permission to having any telephone calls recorder and has the right to stop any call that is being recorder. The customer agrees not to record any calls with website. The call can be recorder, only if the customer has provided a clear and conspicuous note to the website and received a written consent from the website.

Governing Law and Jurisdiction

Any disagreement that arises from or is related to these Terms and Conditions or the sales transactions of the buygreattechno.com and customer shall be governed by the law of Bulgaria. Specifically, the interpretation, performance and validity of this agreement should not be governed by the United Nations Convention on the International Sale of Goods. buygreattechno.com and the customer agree to the exclusive jurisdiction and venue of Bulgaria to have all disputes resolved between them related to this document, and the parities waive all rights to trial exclusive jurisdiction and venue of such Courts. The customer also agrees bot to bring any legal action against the website, based upon contract, tort or equity that is more than one year from the date of applicable invoice.

Severability

If any specification that are in this agreement is or becomes illegal or invalid in part or as a whole, this illegality should not affect the provisions and portions that are remained, and the illegal or invalid provisions will be modified to have the most similar result, but that is enforceable and valid under applicable law of Bulgaria.

Waiver

The first party’s right to require performance of other party at any time will not be affected in any way by the failure of either party by the other party of any provision of this agreement. Waiver of a breach of any provision from this agreement made by either party will not be taken or held by the other party to be a continuing waiver of that provision, except if the waiver was written.

Entire Agreement

These terms and conditions, including the buygreattechno.com’s invoice regarding the products that the customer ordered, are the complete exclusive agreement between buygreattechno.com and Customer, and they agree with all prior or occurring proposals, oral or written, understandings, conditions, warranties, representations and all other communication between buygreattechno.com and Customer that are related to the subject products. This document may not be explained or improved by any prior trade by custom, usage or the course of dealing.

Terms of Sale

  • We authorize payment by VISA, MASTER, AMERICAN EXPRESS AND DISCOVER CARD

  • Credit Card payment is highly preferred over other modes of payment.

  • All items are priced in EURO unless otherwise cited

  • Orders are being packed only after the verification as well as receiving your payment

  • Shipping and handling charges are applicable to all orders excluding any exceptional

  • We deliver the items to your address from Monday to Friday. Products are shipped within 24 hours after receiving the full payment.

  • All delivery dates are tentative and therefore you may receive the products early or later than stipulated date.

  • Once shipment arrives at destination and it is alike to product description, you must accept this as or you have to bear shipping changes.

  • You can return the shipment if you receive anything broken, different product. buygreattechno.com will ship correct product without charging you farther.

  • Items must be returned to us in same condition as you receive it. You can neither damage the item, nor the package. Otherwise, buygreattechno.com will not accept refundable in such case.

  • Obtaining a return authorization is required within 30 (Thirty) days, which start from delivery date, before returning the items. In order to do this, you have to log in your account first and then check “Completed Orders”

  • New product will be shipped to your address by the manufacturer’s warranty.

  • You are highly advised to contact with the manufacturer if product are not performing well or stop functioning within warranty period.

  • We guarantee the conformity of all products excluding customized one.

Availability

buygreattechno.com always give priority to ensure the availability of all products and services which are mentioned on the website, but it is not guaranteed all the time. Therefore, you might experience with out of stock when you order or afterward.

Payment Terms

When you select “Credit Card” option for payment method during placing your order, we require card verification before proceeding the order further. Please get in touch with us if you undergo any problem with paying through your card. As C.O.D is proscribed in our policy, we only confirm the order once we receive 100% payment in advance.

Disclaimer of Warranty

Warranty period of each product are fixed by its original manufacturer and this timeline generally starts from the delivery date. Sometimes, the manufacturer provides with additional warranties than typical warranty periods for some products. However, our website neither adds any warranty to any product nor extends the existing warranty period. This warranty, covered by the respective manufacture’s policies, is merely offered to the original end-user and is not assignable or transferable. This warranty excludes any accidental damage caused by your negligence, improper operation, modification, alteration of the product.

Prices

The prices on buygreattechno.com are in EUR. It excludes all other charges such as shipping and handling fees, taxes, etc. You can merely see the aggregated cost associated with ordering a particular product up to the arrival to your address while ordering the product by filling up all information.

Shipping & Risks during Shipping

Products will be dispatched to your address by our nominated carrier according to your selected delivery option. buygreattechno.com’s responsibility to ship the product on time in good condition to your given mailing address will be changed by the common carrier’s terms and conditions of carriage. When you confirm the delivery category, you should ponder whether you accept the risk of any unexpected occurrence, such as breakage and/or non-delivery of the products, or you desire to be free from all sorts of risk during shipping. Buying an insurance policy against the total price of the product to cover accidental damage could be a solution to avoid such financial losses. You can request this when you opt to order anything.

Limited Warranty

The website guarantee that product(s) will be in a good working condition and free of any defects in the material and workmanship for 30 days from the original purchase date unless the manufacturer provides its warranty policy. All OEM CPU products will have a 7-day warranty from the initial invoice date.

The website shall have limited liability when it comes to repairing or replacing products seeing that the website offers an option were any defective products which are returned, freight prepaid to the website based on the Merchandise Return Policy set out in the Section Merchandise return policy below. The buyer bears all responsibility for shipping charges and risk, loss or damage that happens during the transit of the product to the supplier. Products that have been abused, misused, altered, neglected or repaired or installed by someone other than the manufacturer or manufacturer-approved company are not covered by this warranty.

If changes are made to the product in terms of alterations, additions, improvements or attachments that are not authorized in writing by buygreattechno.com will deem the warranty null in void. buygreattechno.com will return products that were repaired or replaced to the buyer at its expense. All other shipping charges using other delivery methods and to other destinations will be for the buyer’s expense.

THE WARRANTY IS IN PLACE OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED. THE WEBSITE OFFERS NO OTHER WARRANTIES, EXPRESS OR IMPLIED, THIS INCLUDES ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. THE WEBSITE WILL NOT BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS PROFIT LOSS OR LOSS OF BUSINESS OPPORTUNITIES. THE WEBSITE’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCTS.

Technical Support

buygreattechno.com does not provide any technical support for the products sold on the website. The product manufacturer needs to be contacted for any information.

Limitation of Liability

The purchase price on buygreattechno.com will be the maximum liability to you for products purchased. buygreattechno.com will have no liability for property damage, personal injury, loss of use, interruption of business, profit loss or other consequential, indirect, incidental, punitive or special damages. All situations are application whether it is a breach of a guarantee, contract, negligence, strict liability or otherwise, other than the damages that are incapable of limitation, exclusion or restrictions under the applicable law.

The return policy is not a warranty. buygreattechno.com has the right to change or cancel before accepting your purchase. All refunds need to follow the return procedures. Please allow for a reasonable time for the product to be returned and inspected. As soon as the return has been approved the refund will be processed to your card.

Title

The title of the hardware products and media in which software products are embodied move to you as the buyer upon shipment by buygreattechno.com. The title of the software will remain with the licensor of the software.

Interpretation

The terms and conditions are interpreted and governed by the law of Bulgaria, without giving effect to conflicts of law rules. The headings in the terms and conditions assist with reading and are for reference only it does no effect on the meaning or interpretations of the terms and conditions.

Arbitration

Should any claims against buygreattechno.com arise, or any disputes or controversy emerge as a result of these Terms and Conditions, including any breach, their validity, interpretation or termination, or any such related purchase, matters will be resolved by arbitration facilitated by an agent chosen by buygreattechno.com, located in Bulgaria, Sofia, Tri Ushi Street 6, floor 2, office 6, zip 1000.

Both parties, buygreattechno.com and the customer, will share the costs incurred by the arbitration process, including any fees required by the arbitrator. This will be distributed between each party in proportion to the final award’s bearing to the initial claim made by the instigating party. As part of this process, the arbitrator will not award damages (be these special, exemplary, punitive, incidental, consequential or indirect) or attorney’s fees to either party. Each party will also waive any right to recover such damages as part of, or separate to their claim.

No Modification

Should a customer wish to modify any items as part of their transaction through buygreattechno.com, including additional or altered items, their order will be null and void. Any exception to the above must be obtained through, and agreed to in writing by buygreattechno.com. Unless written agreement is given, the terms and conditions may not be altered, modified or amended in any way.

Severability

The terms and conditions of buygreattechno.com are declared to be severable. As a result of this status, if any element of the terms and conditions listed, in whole or in part, is found to be unenforceable, illegal or invalid, there will not be any impairment or affect to the enforcement, legality or validity of the remaining elements listed as part of the terms and conditions.

General

In the event of any inconsistency, this agreement should be held above and take precedence over any agreement or conditions included with or pertaining to any product purchased from buygreattechno.com. buygreattechno.com remain the intended beneficiary of this agreement, and entities may not assign this agreement without prior written consent being gained from buygreattechno.com.

Linking and Framing the Web Site

Express permission should be obtained before creating or making any links to buygreattechno.com, and any unapproved links to buygreattechno.com are strictly prohibited. buygreattechno.com reserves the right to remove, cancel or revoke any permissions granted to link to the website, and maintains the ability to do so at any time, without notice, and without reason or liability to you or any other persons. Any attempt to frame the website, or any of its content herein by any form or method is strictly prohibited.

International Importing

Manuals, safety warnings, instructions, and labeling requirements may not be specified in the destination country dialect of all the products. The client is solely accountable for guaranteeing the lawful import of the products to the targeting country. Whenever a product is ordered, the record is imported by the recipient and he should keep track that all the laws and regulations of the destination country are being followed. Import taxes, fees, and customs duties are imposed on the orders that are shipped internationally by the destination country. All these taxes and fees are applied once the consignment reaches your country. The receiver must own the additional charges of the customs clearance. We are not accountable for these additional charges, and hence we can’t foretell what they may be. It is suggested that you should communicate with your local customs office for further information in this regard.

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